Terms of Service

1. Acceptance of Terms

These Terms apply to your access to this website and your use of video templates, custom video generation, credit purchases, and account features. Before using the service, please read these Terms, our Privacy Policy, and our Refund Policy. If you do not agree to these Terms, please stop using the service.

If you use the service on behalf of a company or another organization, you must have authority to accept these Terms and submit the relevant materials on its behalf.

2. What the service provides

This website is an AI video studio that runs in your browser. You can choose a ready-made template and upload the required photos, or use custom mode to submit prompts, reference images, or reference videos. You can then select an available model, aspect ratio, resolution, and duration to generate a short video.

The studio currently offers Seedance 2.0, Mini, Fast, Seedance 2.5 and MiniMax H3, with output durations from 5 to 15 seconds or up to 30 seconds with Seedance 2.5. Available settings and limits on file counts, formats, and sizes depend on the selected model and the guidance displayed on the page. Templates may include preset scenes, prompts, and reference materials. Example videos do not mean that every generation will produce the same result.

After signing in, you can submit generation tasks, track progress in your video history or My videos, preview results, and save available videos.

3. Accounts and security

You must sign in and have enough credits to submit a paid generation task. Provide accurate account information, keep your login credentials secure, and take responsibility for materials, generation tasks, and purchases submitted through your account.

If you discover unauthorized account access, unexpected tasks, credit usage, or charges, contact us promptly at support@airapforge.com. Do not include passwords, verification codes, or full payment card details in your email.

4. Uploaded materials and consent

You must have the right to upload, process, and use the photos, videos, text, and other materials you submit. If materials contain another person's face, likeness, voice, or other identifying information, obtain the necessary authorization or consent in advance. That authorization must cover AI processing and your intended publication or use.

You retain your existing rights in uploaded materials. To carry out your generation requests, you permit us and the AI and storage providers needed to complete the tasks to receive, process, transmit, and store those materials and deliver the generated results to you. See our Privacy Policy for information about personal information and material processing.

A successful upload does not mean that we have verified ownership of the materials or that you have permission to use the people, music, trademarks, or other third-party content they contain.

5. Prohibited uses

You must not use the service to:

• Create unlawful content or infringe another person's privacy, likeness, copyright, trademark, or other rights.
• Create sexual content involving another person without consent, or any sexual exploitation content involving minors.
• Commit fraud, engage in deceptive impersonation, harass or threaten others, or present generated footage as evidence of a real event to mislead people.
• Bypass model or platform safety restrictions, access other users' materials or tasks, or disrupt the service through malicious requests.
• Exploit payment, credit, or generation workflows to obtain unauthorized services, or submit fraudulent transactions or payment disputes.

You must also comply with the usage restrictions applicable to your selected model and the content rules and AI disclosure requirements of platforms where you publish.

6. Credit packs and generation charges

All credit packs currently sold are one-time purchases with no recurring subscription. Purchased credits pay for video generation tasks. Current purchased credit packs have no expiry date; any expiry for bonus or promotional credits is shown in your account. Credit pack prices, currencies, included credits, and promotional conditions are as displayed on the purchase page and checkout confirmation.

The cost of each generation depends on the selected model, resolution, output duration, reference video duration, and any additional image charges. Reference video duration also counts toward the cost. When duration information is unavailable, the estimate may use the selected model’s maximum reference video duration. Check the displayed credit cost and selected settings before submitting.

Credits are deducted when you submit a task. Submitting a new generation task incurs a separate charge based on that task's settings. Future price or billing rule changes will be reflected on the relevant pages and in applicable notices.

7. Task status, failures, and refunds

Generation tasks may be pending, processing, saving, successful, failed, or canceled. Completion time depends on the model, task complexity, provider load, and network conditions. We do not promise a fixed completion time.

If a task reaches a failed or canceled status, the deducted generation credits are automatically returned to your account balance. This does not mean that you can cancel a submitted task at any time, and it is different from refunding a purchase to your payment method. A task that is still processing, a video that is still being saved, or a playback issue alone does not mean generation has failed. You can refresh the status in your video history.

A successfully generated video that does not meet your creative expectations is different from a technical generation failure and does not automatically trigger a credit return or payment refund. For credits that have not been returned, incorrect or duplicate charges, or other refund issues, contact us as described in our Refund Policy. Payment refund requests are reviewed case by case.

8. Generated results and your responsibilities

AI generation is unpredictable. Results may contain differences in likeness, unnatural movement, visual distortions, incorrect content, or deviations from your prompts and reference materials. Review results before downloading, publishing, or using them commercially to ensure they are suitable for your purpose.

You may save generated videos and publish or use them when you have the necessary rights and permissions. Retaining rights in your uploaded materials does not mean that generated results are necessarily exclusive, protected by copyright, or cleared of all third-party rights. We do not guarantee unique results. Successful generation does not grant permission to use another person's likeness, music, trademarks, or other protected content.

Rights in the website interface, software, brand assets, and templates we provide belong to us or the respective rights holders. Using the service does not transfer ownership of those materials to you.

9. Third-party services and availability

Video generation, payments, and file storage rely on third-party services. Model availability, supported settings, content moderation, provider outages, or network issues may affect task submission and completion. We will address problems according to the circumstances. Credit returns and payment refunds are handled under these Terms and our Refund Policy.

Save the videos and original materials you need promptly, and do not use your video history as your only backup. These Terms do not promise permanent file storage or permanently valid download links.

10. Service restrictions and stopping use

If activity is suspected of violating these Terms, infringing others' rights, compromising account security, or disrupting the service, we may restrict relevant features, suspend tasks or account access, and investigate as appropriate.

You may stop using the service at any time. For requests concerning your account, materials, or personal information, contact support@airapforge.com. Stopping use does not automatically entitle you to a payment refund for unused credits. Refund requests remain subject to review under our Refund Policy.

11. Liability and statutory rights

To the extent permitted by applicable law, we do not guarantee that the service will always be uninterrupted or error-free, or that generated results will meet a particular purpose. To the extent permitted by law, we are not liable for indirect or consequential losses arising from your use of, or inability to use, the service.

These Terms do not exclude or limit liability where applicable law does not allow it. They also do not limit your rights under mandatory consumer protection laws in your country or region, including any statutory refund rights.

12. Updates and contact

We may update these Terms as features, billing methods, or service arrangements change and will show the latest update date on this page. For material changes, we will notify you through a website notice or another appropriate method.

For questions about these Terms, generation tasks, credits, or payments, email support@airapforge.com. For a specific issue, include your account email, order reference, or task ID so we can investigate.